Authentication Issues Affecting Angaza Services

Incident Report for Angaza

Resolved

This incident has been resolved.

Posted Oct 29, 2026 - 18:43 EAT

Monitoring

The external issue affecting authentication has been resolved, and access to the Angaza Hub has been restored.

We are continuing to monitor the platform closely to ensure services remain stable.

We apologize for any inconvenience caused and appreciate your patience.

Posted Oct 29, 2026 - 16:11 EAT

Investigating

We are currently investigating an issue affecting authentication across some Angaza services. Users may experience difficulties logging in or authenticating their requests.

Initial findings suggest the issue may be related to an external service dependency. However, we are continuing to investigate to determine the root cause and scope of impact.

We will provide further updates as more information becomes available.

Posted Oct 29, 2026 - 15:30 EAT

This incident affected: Global Status (Angaza Energy Hub, Angaza Activator, Other PAYG Services).