Monitoring - Due to a government-imposed cellular data block in Myanmar, metered GSM devices cannot collect usage data or remotely activate. Metered devices in Myanmar must use keycodes for activation for the foreseeable future.
Sep 29, 09:57 PDT
Identified - We have confirmed with the carrier partner that cellular internet/data traffic is blocked by the government in Myanmar.
Sep 29, 05:47 PDT
Investigating - GSM devices in Myanmar are unable to connect to the data network, preventing usage data collection and remote activations.
Sep 28, 06:58 PDT
Global Status Operational
Angaza Energy Hub ? Operational
Angaza Activator ? Operational
Other PAYG Services ? Operational
Regional Status Degraded Performance
Uganda ? Operational
Myanmar ? Degraded Performance
Sierra Leone ? Operational
Kenya ? Operational
Tanzania ? Operational
Senegal ? Operational
Nigeria ? Operational
Rwanda ? Operational
DR Congo ? Operational
Benin ? Operational
Madagascar ? Operational
Mozambique ? Operational
Zimbabwe ? Operational
Philippines ? Operational
Zambia ? Operational
India ? Operational
Malawi ? Operational
Mali ? Operational
Côte d'Ivoire ? Operational
Somalia ? Operational
Namibia ? Operational
Pakistan ? Operational
Panama ? Operational
Nicaragua ? Operational
Ghana ? Operational
Papua New Guinea ? Operational
Haiti ? Operational
South Africa ? Operational
Burkina Faso ? Operational
Vanuatu ? Operational
Peru ? Operational
Nepal ? Operational
Chad ? Operational
Ethiopia ? Operational
Indonesia ? Operational
Chile ? Operational
Togo ? Operational
Cameroon ? Operational
Guatemala ? Operational
Liberia ? Operational
Burundi ? Operational
Niger ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Mobile Money Network Maintenance May 29, 18:00-19:00 PDT
Update - We will be performing maintenance on our payment infrastructure on 1:00 UTC affecting the following payment providers.

1. Safaricom KE
2. Orange cameroon

The operation will last for 1 hour and we project a downtime of 5-10 minutes for each of the above providers.
During this period client's ability to make payments or receive keycodes may be affected.
We sincerely apologize for any inconvenience and assure you that our technical team will work to ensure the system is operational in the hours after maintenance. We will be available for assistance in case you face any difficulty in using the service after the maintenance period.

May 25, 06:42 PDT
Scheduled - We will be performing maintenance on our payment infrastructure on 1:00 UTC affecting the following payment providers.

1. Safaricom KE
2. Orange cameroon

The operation will last for 1 hour and we project a downtime of 5-10 minutes for each of the above providers.
During this period client's ability to make payments or receive keycodes may be affected.
We sincerely apologize for any inconvenience and assure you that our technical team will work to ensure the system is operational in the hours after maintenance. We will be available for assistance in case you face any difficulty in using the service after the maintenance period.

May 23, 04:18 PDT
Past Incidents
May 28, 2022

No incidents reported today.

May 27, 2022

No incidents reported.

May 26, 2022
Completed - The scheduled maintenance has been completed.
May 26, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 18:00 PDT
Scheduled - We will be performing maintenance on our payment infrastructure on 1.00 AM UTC affecting the following payment providers.

1. Telecomm Mexico
2. Telekom Malawi
3. Telma madagascar
4. UBA Nigeria.
5. Vodacom DRC
6. Vodacom Tanzania
7. Vodacom Mozambique
The operation will last for 1 hour and we project a downtime of 5-10 minutes for each of the above providers.
During this period client's ability to make payments or receive keycodes may be affected.
We sincerely apologize for any inconvenience and assure you that our technical team will work to ensure the system is operational in the hours after maintenance. We will be available for assistance in case you face any difficulty in using the service after the maintenance period.

May 23, 04:24 PDT
May 25, 2022

No incidents reported.

May 24, 2022

No incidents reported.

May 23, 2022

No incidents reported.

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022
Completed - The scheduled maintenance has been completed.
May 18, 19:12 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 18:00 PDT
Scheduled - We will be performing maintenance on our payment infrastructure on 4:00 AM affecting the following payment providers.

1. Orange Burkina Faso
2. Orange CAR
3. Orange Madagascar
4. Orange Niger
5. Orange Sierra Leone

The operation will last for 1 hour and we project a downtime of 5-10 minutes for each of the above providers.
During this period client's ability to make payments or receive keycodes may be affected.
We sincerely apologize for any inconvenience and assure you that our technical team will work to ensure the system is operational in the hours after maintenance. We will be available for assistance in case you face any difficulty in using the service after the maintenance period.

May 12, 21:35 PDT
May 17, 2022
Completed - The scheduled maintenance has been completed.
May 17, 18:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 17:01 PDT
Update - We will be undergoing scheduled maintenance during this time.
May 17, 03:12 PDT
Scheduled - We will be performing maintenance on our payment infrastructure on 3:00 AM UTC affecting the following payment providers.

1. MTN Uganda
2. MTN Liberia
3. MTN Rwanda
4. MTN Zambia

The operation will last for 1 hour 30 min and we project a downtime of 5-10 minutes for each of the above providers.
During this period client's ability to make payments or receive keycodes may be affected.
We sincerely apologize for any inconvenience and assure you that our technical team will work to ensure the system is operational in the hours after maintenance. We will be available for assistance in case you face any difficulty in using the service after the maintenance period.

May 12, 21:20 PDT
May 16, 2022
Completed - The scheduled maintenance has been completed.
May 16, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 18:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
May 12, 21:28 PDT
Scheduled - We will be performing maintenance on our payment infrastructure on 4:00 AM affecting the following payment providers.

1. Econet Burkina Faso
2. Ethiotelcom Ethiopia
3. Moov Togo
4. MTN Benin
5. MTN Zambia
6. MTN Liberia
7. MTN Rwanda

The operation will last for 1 hour and we project a downtime of 5-10 minutes for each of the above providers.
During this period client's ability to make payments or receive keycodes may be affected.
We sincerely apologize for any inconvenience and assure you that our technical team will work to ensure the system is operational in the hours after maintenance. We will be available for assistance in case you face any difficulty in using the service after the maintenance period.

May 12, 21:26 PDT
May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.